Placing An Order

Placing An Order

Can I have my order shipped to a different address if my order has already been processed or shipped?
If there is an error in the address, please contact us immediately, we'll be happy to assist with an address correction. You cannot modify your shipping...
Thu, 15 Aug, 2024 at 4:23 PM
My credit card purchase was declined?
If your payment card has been declined at checkout, try these troubleshooting tips before your next attempt. Correct your payment information, authorize the...
Fri, 19 Aug, 2022 at 11:40 AM
How do I cancel my order?
To cancel your order, please contact us directly our contact page. https://www.inmusicstore.com/contact-us Select and submit a "New Support Ticket&quo...
Fri, 19 Aug, 2022 at 11:33 AM
What is the telephone number for the inMusic Store?
If you have an inMusic Store order specific question, please visit our contact page: https://www.inmusicstore.com/contact-us Select create a "New Supp...
Thu, 15 Aug, 2024 at 4:25 PM
How do I contact the inMusic Store Customer Service Department?
inMusic Store provides telephone customer support Monday - Friday Additional online support options are available here: https://www.inmusicbrands.com/ i...
Thu, 15 Aug, 2024 at 4:27 PM
¿Hablas español?
Sí, tenemos representantes de habla hispana disponibles para ayudarlo. Visite nuestra página de contacto para solicitar que le devuelvan la llamada telefóni...
Fri, 19 Aug, 2022 at 11:42 AM
How can I order parts for my inMusic product?
Our Parts Department can be reached online https://www.inmusicstore.com/contact-us Select and submit a "New Support Ticket".  Monday - Friday...
Thu, 15 Aug, 2024 at 4:29 PM
What payment methods do you accept?
We currently accept VISA, Mastercard, American Express, Discover, Apple Pay & Affirm.
Mon, 19 Dec, 2022 at 10:25 AM
Do you accept pre-paid credit cards?
We recommend registering pre-paid cards with the issuer. Prepaid card sales are reviewed, we cannot guarantee that your pre-paid credit card will be accepte...
Fri, 25 Mar, 2022 at 1:07 PM
Can I split my payment between two cards?
Currently, we are unable to split payments between two debit/credit cards.
Wed, 16 Mar, 2022 at 4:42 PM
inMusic World Headquarters

200 Scenic View Drive
Suite 201
Cumberland, RI 02864
United States

inMusic Europe LTD

Abbey House, 282 Farnborough Road
Farnborough
Hampshire, GU14 7NA
United Kingdom

inMusic GmbH

Hans Günther Sohl Str. 4a
47807 Krefeld
Germany

inMusic Taipei

7th Floor, NO. 165, Naking East Road
Section 4
Taipei 105
Taiwan

inMusic Japan Corporation

Minami Azabu 1-5-10
Koike Building 1-2F
Minato-ku, Tokyo
106-0047 Japan