Frequently Asked Questions

I authorized my license with the software's authorizer and now I can't activate on a different computer. What do I do?
If you authorized your software with the software's authorizer, you may have done this without creating an iLok account. This is perfectly normal, but ...
Thu, 10 Feb, 2022 at 11:29 PM
When I attempt to redeem my activation code, I get an error stating the code redemption limit has been reached. What do I do?
The good news is that this does not automatically mean that your license cannot be used. If the license has already been redeemed to your iLok account once,...
Tue, 1 Feb, 2022 at 12:52 AM
Error: Code redemption limit has been reached
If you're getting the "Code redemption limit has been reached" error while activating your software, this usually means the software licens...
Thu, 10 Feb, 2022 at 11:28 PM
When I try to open iLok I get an error stating "Software Component Unavailable." What do I do?
Windows users may get this error if the iLok services have not started automatically. To start the services: Close the iLok License Manager, navigate...
Thu, 10 Feb, 2022 at 9:25 PM
inMusic World Headquarters

200 Scenic View Drive
Suite 201
Cumberland, RI 02864
United States
Tel: (401) 658-4032

inMusic Brands Europe LTD

Unit 3, Nexus Park, Lysons Avenue
Ash Vale
Hampshire GU12 5QE
United Kingdom
Tel: +44 (0) 1252 896 000

inMusic GmbH

Hans G√ľnther Sohl Str. 4a
47807 Krefeld
Germany
Tel: +49 2102 7402 20150
Support: +49 2102 7402 20150

inMusic Taipei

7th Floor, NO. 165, Naking East Road
Section 4
Taipei 105
Taiwan
Tel: +886 2 2717 2389

inMusic Japan Corporation

6F, 3-19-23, Minami-Azabu
Minato-ku, Tokyo
106-0047, Japan
Tel: +81-3-6277-2230